Privacy Policy
Suzy Shier Inc. and its affiliates (collectively, “Suzy Shier”, “we”, “us”, or “our”) are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.
This policy applies to our practices for collecting, using, and disclosing your personal information in connection with:
- The Suzy Shier website (suzywomens.com) and any other websites we operate (collectively, the “Website”);
- The Suzy Shier mobile application (the “App”); and
- Our in-store services and interactions.
It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
By visiting our Website, using our App, shopping in our stores, or providing us with your personal information, you consent to the practices described in this Privacy Policy.
What is Personal Information?
Personal information is any information about an identifiable individual. This does not include anonymous or aggregated data that cannot be associated with a specific individual.
What Personal Information Do We Collect?
We collect the following types of personal information:
- Information You Provide: This includes information you provide when you create an account, make a purchase, contact our customer service, subscribe to our marketing communications, participate in a contest or survey, or interact with us on social media. This may include:
- Contact details (e.g., name, shipping/billing address).
- Account login credentials (e.g., email address, password).
- Payment information (e.g., credit/debit card details, which are processed securely by our payment partners).
- Your communication preferences.
- Details of your purchases and transaction history.
- Any other information you choose to provide.
- Information Collected Automatically: When you interact with our Website or App, we automatically collect certain technical information, which may include:
- Device Information: Your IP address, browser type, operating system, hardware type, and mobile device identifiers.
- Usage Data: Pages you view, links you click, time spent on the Website/App, and the referring URL or advertisement that led you to our site.
- Location Information: With your consent, we may collect your precise or approximate location via our App.
- Information from Third Parties: We may receive information about you from other sources, such as social media platforms (if you interact with us there), data analytics providers, and payment processors, to help us improve and personalize your experience.
Why Do We Use Your Personal Information?
We collect and use your personal information to:
- Fulfill Your Orders: Process your purchases, complete transactions, and deliver your products.
- Create and Manage Your Account: Manage your registration and provide you with account functionality.
- Communicate with You: Send you transactional messages (e.g., order confirmations, shipping notifications, recalls), respond to your inquiries, and provide customer support.
- Marketing (with your consent): Send you promotional communications about our products, services, offers, and events that we believe may interest you. You can opt-out at any time.
- Improve Our Services: Analyze customer behavior and trends to improve our Website, App, product selection, and customer service.
- Personalize Your Experience: Provide personalized content, product recommendations, and advertising.
- Conduct Contests and Surveys: Administer your participation in contests, sweepstakes, and surveys.
- Prevent Fraud and Ensure Security: Protect the security and integrity of our business, prevent fraudulent transactions, and ensure the technical functionality of our services.
- Comply with Legal Obligations: Meet legal, regulatory, and tax requirements.
Sharing of Personal Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing assistance, web hosting, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal and Compliance: We may disclose information if required by law, such as to comply with a subpoena, or similar legal process, or to protect the rights, property, and safety of Suzy Shier, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, financing, or sale of company assets, your information may be transferred to the new entity as part of the business assets.
- With Your Consent: We may share your information for other purposes with your explicit consent.
Your Choices and Controls
- Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email. You can also manage your communication preferences in your online account.
- Location Information: You can control an app’s access to your location data through your device settings.
- Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that doing so may affect the functionality of our Website.
How We Protect Your Personal Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, theft, and unauthorized access, use, disclosure, or modification. However, no method of transmission over the Internet or electronic storage is 100% secure.
International Transfers
Your personal information may be processed and stored in countries outside of your country of residence, including Canada and the United States, where data protection laws may differ. We take steps to ensure that your data receives an adequate level of protection.
Retention of Your Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as needed to resolve disputes and enforce our agreements.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on our Website with a revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the methods provided on our Website at suzywomens.com.